Service

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Service subscriptions

Comprehensive service subscriptions to enhance your continuous blade monitoring solutions.

Insights
Customer service and support.
365-day technical hotline: Providing reliable support to our customers worldwide, year-round

Peace of mind and cost predictability

Long-term contracts provide budget and forecast transparency

Engineer inspects wind turbines for imbalances.

More cost-effective

than individual repairs

Features

Empower your operations with our comprehensive service subscriptions

Discover the benefits of our services tailored for operators. Gain access to regular updates, technical support, and advanced analytics for peace of mind and predictable budgeting.

Puzzle peace
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Cost Efficiency and Predictability

More cost-effective than individual repairs, as the costs for the assessment are waived up to six months before the warranty expires.

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Year-Round Support

Continuous system monitoring with a 365-day technical hotline. Long-term contracts provide budget and forecast transparency.

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Continuous Updates

Continuous software updates and data communication, with new certifications and improved shutdown criteria to boost efficiency.​

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Comprehensive Solution

Includes necessary actions, upgrades during low-wind periods, full documentation, and regulatory compliance.

Services

Our service subscriptions

Service subscription

:MONITORING CARE

Service subscription

:REMOTE CARE

Most Popular

Service subscription

:FULL CARE

In comparison

Choose the perfect support plan for your needs: Our flexible service subscriptions

Whether you require basic assistance, remote service, or an all-inclusive support package, we offer flexible plans to ensure your system operates at peak performance year-round. Plus, you can upgrade at any time to suit your evolving needs. Please contact our sales team for the detailed service scope, which can be found in the full service level agreement.

:MONITORING CARE

:REMOTE CARE

:FULL CARE

Ice application

Dashboard access

Annual evaluation of ice downtimes

Monitoring of systems and system relevant output values

Monitoring of sensor data inc. threshold detection

Data backup and archiving

Remote support

All applications

Technical inspection

Service management

Replacement of physical components if necessary

Proactive updates, software releases, and their installation

:MONITORING CARE

:REMOTE CARE

:FULL CARE

Ice application

Ice application

Ice application

Dashboard access

Dashboard access

Dashboard access

Annual evaluation of ice downtimes

Annual evaluation of ice downtimes

Annual evaluation of ice downtimes

Monitoring of systems and system relevant output values

Monitoring of systems and system relevant output values

Monitoring of systems and system relevant output values

Monitoring of sensor data inc. threshold detection

Monitoring of sensor data inc. threshold detection

Monitoring of sensor data inc. threshold detection

Data backup and archiving

Data backup and archiving

Data backup and archiving

Remote support

Remote support

Remote support

All applications

All applications

All applications

Technical inspection

Technical inspection

Technical inspection

Service management

Service management

Service management

Replacement of physical components if necessary

Replacement of physical components if necessary

Replacement of physical components if necessary

Proactive updates, software releases, and their installation

Proactive updates, software releases, and their installation

Proactive updates, software releases, and their installation

Packages customized to fit your needs

Our tailored support packages are designed to meet your specific needs, ensuring you receive the assistance you require whenever you need it. (Note: All prices are valid for 2024. The new prices for 2025 will be available shortly)

:MONITORING CARE

  • Dashboard access
  • Annual evaluation of ice downtimes
  • Monitor system and system relevant output values
  • Monitor sensor data including threshold detection
  • Ensure data backup and archiving

How it supports operators
This package enables customers to effectively monitor wind turbine systems, receive timely alerts, and access historical data for improved decision-making and system reliability.

Standard

:MONITORING CARE

Package includes

This package includes API access and data download, dashboard access, email notifications, etc.

:MONITORING CARE starting at

300

per wind turbine per year

FAQs

Common questions about our services

Here you will find answers to frequently asked questions about our service subscriptions.
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Need more information?

If you have any questions or like to know more about the packages, our team is always happy to help.

Reach us anytime